Product Support
Wowza Forums
The Wowza Media Server forums contain a lot of information about installing and running Wowza Media Server. They are a great resource to use. We recommend searching for any issue you may have in the forums as you may find a simple, solution quickly. Go to the
Wowza Media Server Forums >>.
Email Support
For priority support, you will need to email a request to
support@wowzamedia.com.
Please zip up and email the Wowza Pro log files. They are located at:
/usr/local/WowzaMediaServerPro/logs
Indicate the nature of your request in the subject line and also include the following in the email's body:
- Version and build number of your Wowza Pro installation
- Which Wowza Pro edition you are using
- Name and version of the OS being used
- Describe in detail your application
- Detailed explanation of the issue or question
- Any other information that may help us to promptly answer your question